会社員の中で暗黙の了解

親切な心のある会社員の中で、成功を収める人と、成功を収めない人もいますが、どのように違うのでしょうか？これはただ私の個人的な意見ですけど、その差は優しさの暗黙の了解と、その言われない期待にちゃんと応えるかどうかによります。

例えば、自分の会社では皆在宅勤務をしていますが、この間ある同僚は自宅を売るようにしています。そのため、たまに家を見に来た方に案内しに行って来なければならない時があるので、その話に脱線されて引き込まれてしまうことが多い。そのたび、部長さんはいつもやさしく「休み時間として記録しなくても大丈夫だ」と言う。

その口に出さない理由は、特別な業務がいつでも出たら、部長さんは「週末だけど、残業だけど、任せとくよ！」というふうに頼める合意があることだ。こういうのは緊密なチームのものです。

危機に際して特別な勤務を扱うように頼まれてきた時に、柔軟能力を発揮しない人は、それから同じように自分のお願いに対して柔軟性のない反応をもらうはずです。そういうことを理解せずに、「部長は一徹で厳しすぎるなあ」という文句を言うばかりの人が、成功を収めることは大体ありません。

The Unspoken Agreements Between Company Employees

Among workers with kindhearted personalities, there are those that succeed, and those that do not. What might be the difference between them? This is just my own opinion, but I think it has something to do with differences in how we respond to the tacit understandings behind kindness, and how we answer the unspoken expectations that are a part of them.

For example, at my company everyone has been working from home, and recently a co-worker has been trying to sell his house. This means he gets people who come to inspect the house and he has to go and show them around, and this often ends up with him getting wrapped up in the conversation and completely sidetracked from work. Every time this happens, our boss says it's perfectly fine to not record that as vacation time.

The reason for this that goes unsaid, is that when some special, extra task comes up, there's a mutual understanding that our boss can count on us to take care of it, no matter whether it's the weekend, or requires overtime. This is what it means to be a tight-knit team.

If an emergency situation comes up and someone is asked to handle some special obligation but they can't demonstrate an ability to be flexible, they can expect to receive similarly inflexible reactions to their requests from then on. People who do nothing but complain how strict and inflexible their boss is despite not understanding this fact, will rarely become successful.